Buying second-hand tickets can lead to overpaying or even getting bogus tickets instead of those amazing seats you were promised at low prices. NBC10 Boston’s Leslie Gaydos and Rob Michaelson have tips on finding the right places to buy used tickets.
How to Avoid a Shady Ticket Dealer
Robin: You know, plans change all the time, Leslie, and I might not know a band that I really like that will be in town and I might like to get a ticket at the last minute. And that’s where ticket resellers come in. But I hear there’s some kind of shady business going on with a lot of these ticket resellers. How can I avoid this?
Leslie: First and foremost, when buying a ticket, you can’t be so quick that you don’t do your research to find out where you’re buying that ticket. Google the name of this ticket website with the word scam or search for the complaint. See what pops up on the internet. See if other people have had issues where they paid for tickets they never received, or can’t get in touch with the company. If they had a problem, there is no answer. This will save you a lot of headaches down the road. You want to look for ticket resellers who protect buyers with a consumer protection policy or ticket sellers registered with the National Association of Ticket Brokers. Also, ask your friends and family, Hey, have you ever heard of this company? Have you ever purchased a ticket from this company? You don’t want to show up. Super excited with your cool concert t-shirt only to be told it’s a fake ticket. You can’t get it.
Signs to ensure a website is legit
Robin: Yeah, and that’s my biggest fear is being let down to go to a Megan Thee Stallion or System of a Down or Dolly Parton concert. Get all excited and then nothing.
Leslie: Look through these websites. Read the policies. Ask about refunds. If this show should be canceled or postponed. What will happen with your ticket? See if there is a way to contact the company. Do they just have a phone number? Do they have an email address for customer support and do they sometimes try them out before buying the ticket?
Best payment method to use
Leslie: Always pay with a credit card? Your credit card gives you an extra layer of protection in case something goes wrong. You always have the option of disputing these charges with your credit card company, and you could get your money back that way.
How to avoid being overloaded
Robin: Agreed. Well, that’s all great advice, but even legit tickets can be a hassle because you can pay way too much money for that seat which may be behind a pole.
Leslie: Make sure you have looked around and compared the prices available on different sites. If you are looking for a good price, be sure to take into account these fees which will always appear. And again, the cheapest price is great if you can get it from a site you know and trust, but don’t get sucked into buying a really cheap ticket from a site you don’t. you’ve never heard of, because it’s a bargain. It may not be legitimate.
A way to check if a ticket is real
Leslie: If you’ve purchased a ticket and you’re starting to think you might have been scammed, you can always call the box office before show time a week before. Ask them if you have a legit ticket, give them all your ticket information and they can tell you. And it’s better than driving an hour, showing up at the door, standing in line and being told you have to go home.
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